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What to expect when you hire a trailer-rental contractor in New Haven

How JM Trailer Rentals works

  1. Call to Check Availability

    Call (260) 300-5169 between 7am and 9pm, Monday through Saturday. Joe picks up and confirms which trailers are available for your date and haul type. The call takes a few minutes.

  2. Confirm Details and Pay

    Once you agree on the trailer and duration, payment is processed electronically over the phone. No paperwork, no waiting. The booking is complete before you leave your location.

  3. Pick Up the Trailer

    Drive to 13402 Irving Rd in New Haven, IN. The trailer is ready. Hook it up, do a quick check with Joe, and you are on your way. Most customers are in and out in under 15 minutes.

  4. Use It for Your Job

    Haul what you need across New Haven, Fort Wayne, or anywhere in Allen County. The trailer is yours for the agreed rental period. Call Joe if any questions come up along the way.

  5. Return and You Are Done

    Drop the trailer back at the Irving Rd location. Return is straightforward, no lengthy inspection process. Most customers are done in under five minutes and back on the road.

Typical project, not a quote

These are general figures for a typical trailer-rental contractor project, not a quote and not a promise from JM Trailer Rentals. Your project may differ.

  • A first visit to look at the work usually takes 30 to 60 minutes.
  • Small jobs often take a day or two. Larger projects take longer, and an estimate should say how long.
  • Weather, deliveries and permits can move a start date or a finish date, so ask how delays are handled.
  • If the work changes, ask for the change in writing before it is done.
  • Ask what is and is not included, such as cleanup, disposal and repairs to anything that has to be opened up.
  • Prices, dates and terms for your project belong in a written estimate. Ask for it in writing.

Questions to ask any trailer-rental contractor

  1. Can I see your license number and proof of insurance?
  2. What does the written estimate cover, and what is left out?
  3. How long will the job take, and what happens if the schedule slips?
  4. Who will be on site each day, and who do I call with a question?
  5. What is not included, and what happens if the scope changes?

Preparing and scheduling

How long does the first visit take?

A first visit to look at the work usually takes 30 to 60 minutes. Bring your questions and ask for the estimate in writing.

How should I get ready before work starts?

Clear a path to the work area, move valuables and fragile things out of the way, and tell the crew about pets and who will be home.

How far ahead should I book?

Schedules vary by season and by contractor. Ask for a start date and an estimated finish date in writing, and ask what happens if weather or a delivery moves them.

What if the work changes once it has started?

If the work changes, ask for the change in writing before it is done.

Ready to talk about your project?

JM Trailer Rentals can answer these questions for your job in New Haven. Call (260) 300-5169.

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